Elastic Email

Importance of SPF and DKIM on your domain

Single sign-on

A guide to your account sending settings.

Sending Settings

Open and click tracking is the most basic way to measure your recipients' engagement.

Tracking opens and clicks

Learn how to set a custom bounce domain on your Elastic Email account to help you manage bounce notifications

Custom Bounce Domain

Unsubscribe Settings

How to spot if my account has potentially been compromised?

Dealing with a suspected compromised account

System settings

Learn where to find a receipt for Elastic Email services

How to get a receipt

Notification Settings

Check which of our pricing options suits you best – a breakdown of similarities and differences between Email Marketing, Email API and Inbox plans.

Elastic Email Pricing Plans

Modification of account's profile information

How to change your account's credentials

Two-form authentication adds supplementary security measure to your account.

How to secure account with two-factor authentication

Create and manage your API Keys and access levels

API Settings

SMTP Settings

When you first open an account with Elastic Email and opt for a Free Plan, there are certain initial restrictions on sending volume and recipient types. This allows you to…

What are sending limits for new accounts

Find out more about Elastic Email on SMTP relay for ssmtp.

How to configure Ssmtp with Elastic Email

Find out more about Sendmail settings for Elastic Email.

How to configure Sendmail with Elastic Email

To use Elastic Email as relay host you must update the PostFix configuration.

How to configure PostFix with Elastic Email

Learn more about how to send mail using Thunderbird.

How to configure Thunderbird with Elastic Email

Learn more about how to resell the Elastic Email service to your own customers.

Reselling overview

Elastic Email allows to create and use unlimited number of subaccounts. It makes it is easy to provide each customer with his own account.

How to use Subaccounts

Refer customers to Elastic Email and earn 20% of anything they spend for up to half a year.

How to make money with Elastic Email’s referral program

Keep your Elastic Email account in an Active Status to prevent interruptions in service.

What is your Elastic Email account's status

The Custom Branding settings allow you to "whitelabel" the system access points for your customers.

Custom Branding Settings

Learn more about how to get your account setup and send your first email campaign through Elastic Email.

How to get started

You may run into situations where more than one person requires access to your Elastic Email account.

How to manage many users on the same account

Learn about how to configure Ubuntu nullmailer to relay all local emails through the Elastic Email cloud.

Debian/Ubuntu Tutorial for Elastic Email

A step-by-step guide to setting up checkouts for your email marketing & sales.

How to Use Checkouts for Selling Digital Products

The Billing screen is a vital part of your account. As soon as you decide to purchase a paid plan, familiarity with it will surely help.

How to manage your billing

Support Team

Account Settings

Learn more about Private IPs and gain exclusive control over your sending IP address, reputation and delivery.

Private IP Settings

Learn more about how to get your dedicated IP ready for sending!

How to warm up a private IP

Learn more about how to create a Private IP Pool in Elastic Email and what is the biggest benefit of Private IP Pool.

How to create a private IP pool

It is possible to verify your email address rather than the domain itself.

How to verify your sender email

A feature that helps you ensure you send from personally verified addresses only

Valid Sender Domain Only

Completely whitelabel your emails using your own domain to improve email deliverability.

How to verify your domain

Setting a domain as the default sender is important for your main account as well as potentially for all your sub accounts

Default sender domain

The following information will guide you on how to verify Elastic Email SPF, DKIM and TRACKING records for your domain hosted on GoDaddy.

How to verify your domain on GoDaddy

Best sender practices will help you avoid ending up with a blacklisted sender domain.

How to find out if your domain is blacklisted

The following information will guide you on how to validate SPF, DKIM and TRACKING records for your domain hosted at IONOS by 1&1.

How to verify your domain on IONOS

In this post, we cover a few details about DMARC and invite you to try out our new DMARC GENERATOR tool.

The DMARC Generator Tool

SPF validation is one of the most important aspects of good delivery.

What are common SPF errors

Find out more about Custom Tracking Domain and why should you use your own domain to track the links in your emails.

What is a custom tracking domain and why is it important?

Your customers can verify their domain using your domain.

Whitelabeled Domain Verification

Sender Domain

Usage Policies

Marketing Pricing

Email API Pricing

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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