Elastic Email Help Center

Account Settings

53 articles

Written by Support Team

Single sign-on

Written by Support Team. Updated over a week ago

Importance of SPF and DKIM on your domain

Written by Support Team. Updated over a week ago

Sending Settings

A guide to your account sending settings.

Written by Support Team. Updated over a week ago

Tracking opens and clicks

Open and click tracking is the most basic way to measure your recipients' engagement.

Written by Support Team. Updated over a week ago

Custom Bounce Domain

Learn how to set a custom bounce domain on your Elastic Email account to help you manage bounce notifications

Written by Support Team. Updated over a week ago

Unsubscribe Settings

Written by Support Team. Updated over a week ago

Dealing with a hacked account

How to spot if my account has been hacked?

Written by Support Team. Updated over a week ago

System settings

Written by Support Team. Updated over a week ago

How to get a receipt

Learn where to find a receipt for Elastic Email services

Written by Support Team. Updated over a week ago

Notification Settings

Webhooks and Inbound Notifications

Written by Support Team. Updated over a week ago

Elastic Email Pricing Plans

Discover which of our pricing plans suits your needs best - breakdown of similarities and differences between Email API and Marketing plans

Written by Support Team. Updated over a week ago

How to change your account's credentials

Modification of account's profile information

Written by Support Team. Updated over a week ago

How to secure account with two-factor authentication

Two-form authentication adds supplementary security measure to your account.

Written by Support Team. Updated over a week ago

API Settings

Create and manage your API Keys and access levels

Written by Support Team. Updated over a week ago

SMTP Settings

Create and manage your SMTP Credentials

Written by Support Team. Updated over a week ago

What are sending limits for new accounts

See why your new Elastic Email account might be limited and how to easily remove those limits.

Written by Support Team. Updated over a week ago

How to configure Ssmtp with Elastic Email

Find out more about Elastic Email on SMTP relay for ssmtp.

Written by Support Team. Updated over a week ago

How to configure Sendmail with Elastic Email

Find out more about Sendmail settings for Elastic Email.

Written by Support Team. Updated over a week ago

How to configure PostFix with Elastic Email

To use Elastic Email as relay host you must update the PostFix configuration.

Written by Support Team. Updated over a week ago

How to properly configure Microsoft IIS 7.5 with Elastic Email

Windows 2008 R2 runs IIS version 7.5 and ASP.NET script that sends an email. If you use SSL/TLS, you will need separate configuration.

Written by Support Team. Updated over a week ago

How to configure Exchange 2010 with Elastic Email

Elastic Email offers this documentation to put simply the fundamental of SMTP connection with Exchange Management console.

Written by Support Team. Updated over a week ago

How to configure Thunderbird with Elastic Email

Learn more about how to send mail using Thunderbird.

Written by Support Team. Updated over a week ago

How to configure Outlook with Elastic Email

These are the step by step procedures to add an SMTP server to an existing Outlook 2016 setup.

Written by Support Team. Updated over a week ago

How to manage physical address in the footer

All email is required to have your profile's physical address information.

Written by Support Team. Updated over a week ago

Reselling overview

Learn more about how to resell the Elastic Email service to your own clients.

Written by Support Team. Updated over a week ago

How to use subaccounts

Elastic Email allows to create and use unlimited number of subaccounts. It makes it is easy to provide each client with their own account

Written by Support Team. Updated over a week ago

How to resell the Elastic Email service

This guide will show you how to resell the Elastic Email service to your own customer base.

Written by Support Team. Updated over a week ago

How to make money with Elastic Email’s referral program

Refer customers to Elastic Email and earn 20% of anything they spend for up to half a year.

Written by Support Team. Updated this week

What is your Elastic Email account's status

Keep your Elastic Email account in an Active Status to prevent interruptions in service.

Written by Support Team. Updated over a week ago

Custom Branding Settings

The Custom Branding settings allow you to "whitelabel" the system access points for your customers.

Written by Support Team. Updated over a week ago

How to get started

Learn more about how to get your account setup and send your first email campaign through Elastic Email.

Written by Support Team. Updated over a week ago

How to manage a new main account

This tutorial will help new users become familiar with your Elastic Email account.

Written by Support Team. Updated over a week ago

How to manage many users on the same account

You may run into situations where more than one person requires access to your Elastic Email account.

Written by Support Team. Updated over a week ago

Debian/Ubuntu Tutorial for Elastic Email

Learn about how to configure Ubuntu nullmailer to relay all local emails through the Elastic Email cloud.

Written by Support Team. Updated over a week ago

CMS & Plugins

Content management systems and plugins designed to work with Elastic Email.

Written by Support Team. Updated over a week ago

What are the contact delivery and optimization tools

Learn more about our Contact Delivery and Optimization Tools and how they will help you to get the most out of your account.

Written by Support Team. Updated over a week ago

IPs

Written by Support Team

Sender Domain

Written by Support Team