Elastic Email

Learn how to export your most important account data - contacts and email templates - directly from Mailchimp to your Elastic Email account

How to move from Mailchimp to Elastic Email - Migration Guide

This tool lets you quickly and easily break up an existing list or segment.

Nth selection tool

Learn more about your recipients. Knowing what devices do they use to interact with you may help with improving your marketing strategy

Device details

Segment rules

This tab allows you to track the changes made to your lists and segments

Contact History

Learn more about how to use custom contact fields to store and manage more contact information!

Custom contact fields

Learn how to export your contact data from Elastic Email.

How to export contacts

There are multiple ways of adding contacts to your account and managing them.

How to upload your contacts

Keep your contact's information up to date. The more you know the more personalized your messages can be.

How to manage contact profiles

If a contact has unsubscribed by mistake, you can help them re-subscribe to your list at any time.

Resubscribing your contact

Learn how to manage your contacts with the help of static lists and dynamic segments

Contact lists and segments

Learn more about the Contact Pruning feature that will improve your email delivery.

Contact Pruning

Learn how to use segment management to bypass a certain domain from receiving your newsletters

How to exclude a domain from your recipient list

Learn more about how many and which contacts you can store on Email Marketing plan on Elastic Email.

How are contacts counted on Email Marketing plan

Learn how to use the Email Verification Service to help with maintaining healthy contact lists

Email Verification Service

Learn more about how to use the email verification service to improve the quality of your contacts.

Email Verification API service

Have you ever wondered what role addresses are and if sending to them can impact your email's delivery?

What are role addresses

Here are some ways you can prevent bots from spamming your forms or signing up with fake emails.

How to prevent bots from spamming your sign up forms

Find out more about what spam traps are, how to make sure you don’t get one on your list and what to do if you’ve fallen into the trap.

What are spam traps and how to avoid them

Develop an efficient sending strategy to boost your deliverability!

How to increase your subscriber engagement

Knowing how to properly manage your contacts can make or break your email campaigns.

How to manage your contacts

Contact statuses can change depending on your recipients' activity. Learn about all of them in the presented guideline.

What are the contact statuses

Create your own double opt-in web form with Elastic Email.

How to create a Subscription Form

Support Team

Manage your contact statuses and learn how to work with your lists and segments

Contacts

Usage Policies

Marketing Pricing

Email API Pricing

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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