Default sender domain

Setting a domain as the default sender is important for your main account as well as potentially for all your sub accounts

Support Team avatar
Written by Support Team
Updated over a week ago

What does it mean to have the domain set as the "Default" sender? It is good practice to have a default verified sender domain. When there is a default domain set on the account, emails are still branded using the default domain, even if sent from a non-verified domain. This is particularly important if sub accounts are using the main account's sender domain or for resellers that want notification emails to send using their domain.

If there is no default domain set, and an email is sent from a non-verified domain, then is used.

When a default domain is set, then sub accounts will inherit the ability to use the main account's default verified sender domain. The default sender domain of a main account is visible on all subaccounts. It can be used by them but not modified in any way.

An account with a default sender domain also has increased deliverability performance as some inboxes do not recognize accounts without this set legitimate senders.

You can set your domain as the default sender on your Settings>Domains screen:

You will know the domain has been set as the default successfully when a star appears on the left of the domain name.

You can find out more about verifying domain in our other article How to verify your domain

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