Elastic Email's pricing plans share some similarities, but each is uniquely designed to meet the diverse requirements of our customers. Understanding these core differences is essential in selecting the plan that best suits your needs.
Key features
Marketing
Access to Campaign Creator.
Ability to design A/X split campaigns, scheduled campaigns, and event-driven campaigns on the go - perfect for marketing emails.
You are charged according to the number of contacts. You can send up to your plan's sending limit to these contacts.
Free attachments.
Private IPs are available for purchase for Marketing Starter/PRO plans.
Overall contact management, including custom contact fields.
Webforms.
Landing pages.
The Pricing Plan starts at $29 (or $49 with the Pro plan) and includes 2,500 contacts and 37,500 emails per month.
Creator Suite
Designed especially for creative professionals, entrepreneurs, and content creators seeking a powerful and reliable tool to support their work.
Short learning curve – ready to send your content immediately after registration.
Checkouts - built-in monetization option that lets our customers selling their digital products directly from the product page.
Access to powerful Campaign Creator.
Access to Webforms.
Access to Landing Pages.
Access to Automations.
Most affordable price on the market! The Pricing Plan starts from $19 for 2,500 contacts and 37,500 emails/month tier.
Email API
No access to Campaign Creator.
Designed for developers and those who want to create their own integration with Elastic Email.
Access to our SMTP and HTTP API.
Perfect for transactional emails.
Free attachments.
Private IPs are available for purchase for API Starter and API PRO plans.
Suppressed contact management.
The Pricing Plan starts at $19 (or $49 with the Pro plan) and includes 50,000 emails per month.
Inbox
Seamlessly manage team talks and customer support in one place.
Centralized workspace for managing teammates, including invitations, role assignment (Account Owner, Admin, Member), and status monitoring.
Different permission levels for Account Owner, Admin, and Member roles.
Full access to Help Desk and Live Chat functionalities for customer support.
Full access to team chat for internal communication.
Maintain a complete record of all communications.
$9/month per seat with full access to all features.
About Marketing Plans
The key feature of the Marketing plan is it's accessibility. All it takes is a brief setup after which you are ready to go. You can find a short description of the initial configuration of an Elastic Email Account below. This applies to Email API plans as well, but with Marketing, you will most likely spend much more time on our dashboard.
Our Marketing plans offer a flexible subscription model, with pricing based on your selected contact quota. Designed to meet your email marketing needs, these plans provide access to a comprehensive set of tools and features, all within our user-friendly and intuitive dashboard.
One of the key components is the Campaign Creator - a powerful tool that allows you to effortlessly design and launch marketing campaigns in just a few clicks. Whether you’re crafting engaging newsletters or targeted promotional emails, the Campaign Creator streamlines the process, ensuring efficiency and effectiveness.
About Creator Suite
Creator Suite plans are designed for content creators, startup endeavors and creative people, who produce various types of content, manage their social media profiles and looking for an easy-to-use yet comprehensive email marketing platform to run their newsletters and monetize their content.
The Plan was designed for intuitive and quick onboarding into content delivery, ensuring optimal efficiency while saving time. With a wide range of tools, customers can immediately start creating and sending their content to their audiences and sell their digital products thanks to the implemented "Checkouts" feature.
It exclusively bases on dashboard management, so SMTP/API solutions are not available for this option.
About Email API
Email API plans are best used for transactional emails sent out through a custom built integration with our API or SMTP relay. However, nothing will stop you from using a third-party software and integrating it for marketing purposes too.
You can find details about how to configure SMTP and API in our article:
To start integrating your code with the Elastic Email API, just check out our REST API Documentation:
There are additional tutorials and hints for integration in some of our resources, like:
To ensure seamless delivery without interruptions related to your account's credit, we implement an Auto-recharge feature for Email API plans. If you are sending continuously and your email credits are about to run out, we will recharge the account's credits according to the levels that you set up so that you can continue to submit emails without managing this manually.
About Inbox
Inbox is specifically designed for growing businesses that need an all-in-one solution for internal and external communication. It provides enterprise-level value without the enterprise-level cost, offering a clear and fair pricing model based on the number of seats. It is the ideal tool for teams looking to consolidate their communication channels and improve collaboration and customer service efficiency.
PRO Plans
You can always upgrade both Marketing and Email API plans to their respective PRO versions in your account's Billing page. This unlocks Elastic Email's full potential and gives you access to our additional features. These features include:
Unlimited custom fields for your contacts.
Extended email logs - 7 days instead of 3
Setting up custom rDNS (PTR) for any private IPs you purchase
We offer detailed Pricing Plan comparisons, allowing you to see the differences between the Starter and PRO versions. You're kindly invited to visit your preferred Pricing page and click the "See full list of features" button.
Recommendations
To summarize: we kindly advise you to choose Marketing Plan if your main goal is to send marketing campaigns and grow your customer base.
If you're looking to monetize your content and reach audiences with newsletters, the Creator Suite is your best choice.
If you're more interested in transactional communication (password resets, sending invoices, order confirmations, system notifications etc.) which does not require our dashboard tools, the Email API Plan is for you.
For teams that need seamless internal and external communication with customer support capabilities, the Inbox product is the ideal solution.
If any further clarification is required, we are available to you every day at any time. Please contact our 24/7 Customer Support to get the necessary assistance. We are always happy to help!