Elastic Email's pricing plans share some similarities, but each is uniquely designed to meet the diverse requirements of our customers. Understanding these core differences is essential in selecting the plan that best suits your needs.
Key features
Access to Campaign Creator.
Ability to design A/B split campaigns, scheduled campaigns, and event-driven campaigns on the go - perfect for marketing emails.
Private IPs available for purchase.
Overall contact management, including custom contact fields.
Monetize your audience by selling digital products with Checkouts and running paid subscriptions with Paid Newsletters.
Signup forms.
Landing pages.
The Pricing Plan starts at $29 and includes up to 2500 contacts and 37,500 emails per month.
No access to Campaign Creator.
Designed for developers and those who want to create their own integration with Elastic Email.
Access to our SMTP and HTTP API.
Perfect for transactional emails.
Free templates gallery.
Private IPs available for purchase.
Suppressed contact management.
The Pricing Plan starts at $19 and includes 50,000 emails per month.
Seamlessly manage team talks and customer support in one place.
Centralized workspace for managing teammates, including invitations, role assignment (Account Owner, Admin, Member), and status monitoring.
Different permission levels for Account Owner, Admin, and Member roles.
Full access to Help Desk and Live Chat functionalities for customer support.
Full access to Team Chat for internal communication.
Maintain a complete record of all communications.
$9/month per seat with full access to all features.
About Email Marketing
The key feature of the Email Marketing plan is it's accessibility. All it takes is a brief setup after which you are ready to go. You can find a short description of the initial configuration of an Elastic Email Account below. This applies to Email API plans as well, but with Email Marketing, you will most likely spend much more time on our dashboard.
One of the key components is the Campaign Creator - a powerful tool that allows you to effortlessly design and launch marketing campaigns in just a few clicks. Whether you’re crafting engaging newsletters or targeted promotional emails, the Campaign Creator streamlines the process, ensuring efficiency and effectiveness.
About Email API
Email API plans are best used for transactional emails sent out through a custom built integration with our API or SMTP relay. However, nothing will stop you from using a third-party software and integrating it for marketing purposes too.
You can find details about how to configure SMTP and API in our articles:
To start integrating your code with the Elastic Email API, just check out our REST API Documentation:
There are additional tutorials and hints for integration in some of our resources, like:
To ensure seamless delivery without interruptions related to your account's credit, we implement an Auto-recharge feature for Email API plans. If you are sending continuously and your email credits are about to run out, we will recharge the account's credits according to the levels that you set up so that you can continue to submit emails without managing this manually.
About Inbox
Inbox is specifically designed for growing businesses that need an all-in-one solution for internal and external communication. It provides enterprise-level value without the enterprise-level cost, offering a clear and fair pricing model based on the number of seats. It is the ideal tool for teams looking to consolidate their communication channels and improve collaboration and customer service efficiency.
PRO Plans
Upgrading to a PRO plan unlocks the full potential of the Elastic Email platform and gives you access to our additional features. These features include:
Extended Email Logs: 7 days of log history instead of 3.
Enhanced Email Verification (EVS): 5x higher verification limit compared to Starter plans.
Custom rDNS (PTR): Available for any Private IPs you purchase (exclusive to PRO).
Full Sub-account Management.
Unlimited Users and Permissions.
Unlimited Custom Fields (for Email Marketing plans).
Advanced AI Template Designer: 100 prompts per month.
Saved Modules: Access to 30 saved content modules.
Paid plans also allow for the purchase of Private IPs ($50/mo) and access to Priority ($100/mo) or Premium ($500/mo) Support.
Recommendations
Choose Email Marketing Plan if you want to send professional newsletters, use a drag-and-drop editor, and utilize marketing automation to grow your business.
If you're more interested in transactional communication (password resets, sending invoices, order confirmations, system notifications etc.) which does not require our dashboard tools, the Email API Plan is for you.
For teams that need seamless internal and external communication with customer support capabilities, the Inbox product is the ideal solution.
If any further clarification is required, we are available to you every day at any time. Please contact our 24/7 Customer Support to get the necessary assistance. We are always happy to help!