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Elastic Email Pricing Plans

Check which of our pricing options suits you best – a breakdown of similarities and differences between Email Marketing, Email API and Inbox plans.

Written by Support Team

Elastic Email's pricing plans share some similarities, but each is uniquely designed to meet the diverse requirements of our customers. Understanding these core differences is essential in selecting the plan that best suits your needs.

Key features

  • Access to Campaign Creator.

  • Ability to design A/B split campaigns, scheduled campaigns, and event-driven campaigns on the go - perfect for marketing emails.

  • Private IPs available for purchase.

  • Overall contact management, including custom contact fields.

  • Monetize your audience by selling digital products with Checkouts and running paid subscriptions with Paid Newsletters.

  • Signup forms.

  • Landing pages.

  • The Pricing Plan starts at $29 and includes up to 2500 contacts and 37,500 emails per month.

  • No access to Campaign Creator.

  • Designed for developers and those who want to create their own integration with Elastic Email.

  • Access to our SMTP and HTTP API.

  • Perfect for transactional emails.

  • Free templates gallery.

  • Private IPs available for purchase.

  • Suppressed contact management.

  • The Pricing Plan starts at $19 and includes 50,000 emails per month.

About Email Marketing

The key feature of the Email Marketing plan is it's accessibility. All it takes is a brief setup after which you are ready to go. You can find a short description of the initial configuration of an Elastic Email Account below. This applies to Email API plans as well, but with Email Marketing, you will most likely spend much more time on our dashboard.

One of the key components is the Campaign Creator - a powerful tool that allows you to effortlessly design and launch marketing campaigns in just a few clicks. Whether you’re crafting engaging newsletters or targeted promotional emails, the Campaign Creator streamlines the process, ensuring efficiency and effectiveness.

About Email API

Email API plans are best used for transactional emails sent out through a custom built integration with our API or SMTP relay. However, nothing will stop you from using a third-party software and integrating it for marketing purposes too.

You can find details about how to configure SMTP and API in our articles:

To start integrating your code with the Elastic Email API, just check out our REST API Documentation:


There are additional tutorials and hints for integration in some of our resources, like:

PRO Plans

Upgrading to a PRO plan unlocks the full potential of the Elastic Email platform and gives you access to our additional features. These features include:

  • Extended Email Logs: 7 days of log history instead of 3.

  • Enhanced Email Verification (EVS): 5x higher verification limit compared to Starter plans (For more information, please visit here).

  • Custom rDNS (PTR): Available for any Private IPs you purchase (exclusive to PRO).

  • Full Sub-account Management.

  • Unlimited Users and Permissions.

  • Unlimited Custom Fields (for Email Marketing plans).

  • Advanced AI Template Designer: 100 prompts per month.

  • Saved Modules: Access to 30 saved content modules.

Free Plans

Elastic Email offers Free Plans designed for users who are just starting out or have minimal sending needs. These plans provide a basic set of features to get you acquainted with the platform.

Key features and limitations of the Free Plans include:

  • Emails: Ability to send emails to everyone, with a limit of 100 emails per day.

  • Contacts: Support for up to 1000 contacts.

  • Cost: $0.

Limits:

  • Logs: 3 days of log history.

  • Email Verification Service (EVS): Limited to only single verification.

  • AI Template Designer: 10 prompts per month.

Note! Private IP, Priority Support, and Premium Support are available as paid add-ons, not included in Free Plans.

Recommendations

Choose Email Marketing Plan if you want to send professional newsletters, use a drag-and-drop editor, and utilize marketing automation to grow your business.

If you're more interested in transactional communication (password resets, sending invoices, order confirmations, system notifications etc.) which does not require our dashboard tools, the Email API Plan is for you.

Elastic Email Inbox: Team Communication & Support

In addition to our mailing services, we offer Inbox, a completely separate product designed for teams that need an all-in-one solution for internal and external communication. It provides enterprise-level value for growing businesses without the high cost.

Key Features of Inbox:

  • Centralized Workspace: Manage teammates with specific roles (Account Owner, Admin, Member) and monitor their status.

  • Customer Support: Full access to Help Desk and Live Chat functionalities.

  • Internal Collaboration: Dedicated Team Chat for seamless internal talks.

  • Record Keeping: Maintain a complete history of all communications in one place.

  • Pricing: $9/month per seat, providing full access to all features.

Choose Inbox if your team needs to consolidate communication channels, improve collaboration, and increase customer service efficiency.


If any further clarification is required, we are available to you every day at any time. Please contact our 24/7 Customer Support to get the necessary assistance. We are always happy to help! 

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