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14 articles in this collection
Written by
Support Team
Your open and click rates
Written by
Support Team
Updated over a week ago
Audience insights (old dashboard)
Learn more about your recipients. Knowing what devices do they use to interact with you may help with improving your marketing strategy
Written by
Support Team
Updated over a week ago
How to export email logs
Learn how to download email log data from your Elastic Email account
Written by
Support Team
Updated over a week ago
How to find full message headers
Find out how you can easily obtain full message headers from most popular mail services.
Written by
Support Team
Updated over a week ago
How to reduce email bounce rate
Effective ways to reduce your bounce rate and experience more sending success.
Written by
Support Team
Updated over a week ago
How to manage reputation and delivery
Account reputation is designed to be a reflection of the quality of email being sent on the account.
Written by
Support Team
Updated over a week ago
What are the feedback loops
Feedback loops allow us to know who is complaining about your email.
Written by
Support Team
Updated over a week ago
What are abuse reports
Abuse Reports: What are they and how to avoid them.
Written by
Support Team
Updated over a week ago
What is throttling
The term "throttling" means that the email delivery rate is intentionally being slowed down.
Written by
Support Team
Updated over a week ago
What are the bounce error categories and filters
Learn about all statuses that can be generated by your bounced emails.
Written by
Support Team
Updated over a week ago
What is the complaints threshold
Elastic Email enforces the acceptable industry standard for complaints.
Written by
Support Team
Updated over a week ago
How to search email logs
The search tool in your email logs will return all of the emails for a specific email address.
Written by
Support Team
Updated over a week ago
How to find a MessageID
Elastic Email uses MessageID as a way to uniquely identify emails.
Written by
Support Team
Updated over a week ago
What is email delivery status
Each email sent through your Elastic Email account is considered unique. Each unique email will only ever be in one status at any time.
Written by
Support Team
Updated over a week ago