Elastic Email

Your open and click rates

Learn more about your recipients. Knowing what devices do they use to interact with you may help with improving your marketing strategy

Audience insights (old dashboard)

Learn how to search for and download email log data from your Elastic Email account

How Logs Work in Elastic Email: Searching and Exporting Email Logs from Your Account

Find out how you can easily obtain full message headers from most popular mail services.

How to find full message headers

Best practices for maximizing deliverability

How to reduce email bounce rate

Feedback loops allow us to know who is complaining about your email.

What are the feedback loops

Abuse Reports: What are they and how to avoid them.

What are abuse reports

"Throttling" refers to the intentional slowing down of the email delivery rate.

What is throttling

Learn about all statuses that can be generated by your bounced emails.

What are the bounce error categories and filters

Elastic Email enforces the acceptable industry standard for complaints.

What is the complaints threshold

Elastic Email uses MessageID as a way to uniquely identify emails.

How to find a MessageID

In Elastic Email each unique email has a specific status assigned, depending on the stage of sending.

Email delivery statuses

Support Team

Activity

Usage Policies

Marketing Pricing

Email API Pricing

Find answers and get help from Intercom Support and Community Experts

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