Contacts
Manage your contact statuses and learn how to work with your lists and segments
26 articles
Written by Support Team

Nth selection tool
This tool lets you quickly and easily break up an existing list or segment.
Written by Support Team. Updated over a week ago
How to move from Mailchimp to Elastic Email - Migration Guide
Learn how to export your most important account data - contacts and email templates - directly from Mailchimp to your Elastic Email account
Written by Support Team. Updated over a week ago
Device details
Learn more about your recipients. Knowing what devices do they use to interact with you may help with improving your marketing strategy
Written by Support Team. Updated over a week ago
Segment rules

Written by Support Team. Updated over a week ago
Contact History
This tab allows you to track the changes made to your lists and segments
Written by Support Team. Updated over a week ago
Custom contact fields
Learn more about how to use custom contact fields to store and manage more contact information!
Written by Support Team. Updated over a week ago
How to export contacts
Learn how to export your contact data from Elastic Email.
Written by Support Team. Updated over a week ago
How to upload your contacts
There are multiple ways of adding contacts to your account and managing them.
Written by Support Team. Updated over a week ago
How to manage contact profiles
Keep your contact's information up to date. The more you know the more personalized your messages can be.
Written by Support Team. Updated over a week ago
Resubscribing your contact
If one of your contacts has unsubscribed in error, you can always help them resubscribe to your lists.
Written by Support Team. Updated over a week ago
Contact lists and segments
Learn how to manage your contacts with the help of static lists and dynamic segments
Written by Support Team. Updated over a week ago
Contact Pruning
Learn more about the Contact Pruning feature that will improve your email delivery.
Written by Support Team. Updated over a week ago
How to exclude a domain from your recipient list
Learn how to use segment management to bypass a certain domain from receiving your newsletters
Written by Support Team. Updated over a week ago
How to manage subsequent bounces
Learn more about what subsequent bounces are and how they can help you with your contact management.
Written by Support Team. Updated over a week ago
How are contacts counted on Marketing Plans
Learn more on how many and which contacts you can store on Marketing Plans on Elastic Email.
Written by Support Team. Updated over a week ago
Email Verification Service
Learn how to use the Email Verification Service to help with maintaining healthy contact lists
Written by Support Team. Updated over a week ago
Email Verification API service
Learn more about how to use the email verification service to improve the quality of your contacts.
Written by Support Team. Updated over a week ago
How to create a suppression list
Learn how you can avoid sending emails to specific contacts.
Written by Support Team. Updated over a week ago
What are role addresses
Have you ever wondered what role addresses are and if sending to them can impact your email's delivery?
Written by Support Team. Updated over a week ago
How to prevent bots from spamming your sign up forms
Here are some ways you can prevent bots from spamming your forms or signing up with fake emails.
Written by Support Team. Updated over a week ago
What are spam traps and how to avoid them
Find out more about what spam traps are, how to make sure you don’t get one on your list and what to do if you’ve fallen into the trap.
Written by Support Team. Updated over a week ago
How to create a double opt in web form
Create your own double opt-in web form with Elastic Email.
Written by Support Team. Updated over a week ago
How to increase your subscriber engagement
Follow this strategy to improve your engagement rates.
Written by Support Team. Updated over a week ago
How to manage your contacts
Knowing how to properly manage your contacts can make or break your email campaigns.
Written by Support Team. Updated over a week ago
What are the contact statuses
Each email address in your account is considered a unique contact and each contact has its own status.
Written by Support Team. Updated over a week ago
What are the email and contact statuses
Emails and contacts are each a unique entity in Elastic Email.
Written by Support Team. Updated over a week ago