Elastic Email

Learn how to export your most important account data - contacts and email templates - directly from Mailchimp to your Elastic Email account

How to move from Mailchimp to Elastic Email - Migration Guide

This tool lets you quickly and easily break up an existing list or segment.

Nth selection tool

Learn more about your recipients. Knowing what devices do they use to interact with you may help with improving your marketing strategy

Device details

Segment rules

This tab allows you to track the changes made to your lists and segments

Contact History

Learn more about how to use custom contact fields to store and manage more contact information!

Custom contact fields

Learn how to export your contact data from Elastic Email.

How to export contacts

There are multiple ways of adding contacts to your account and managing them.

How to upload your contacts

Keep your contact's information up to date. The more you know the more personalized your messages can be.

How to manage contact profiles

If a contact has unsubscribed by mistake, you can help them re-subscribe to your list at any time.

Resubscribing your contact

Learn how to manage your contacts with the help of static lists and dynamic segments

Contact lists and segments

Learn more about the Contact Pruning feature that will improve your email delivery.

Contact Pruning

Learn how to use segment management to bypass a certain domain from receiving your newsletters

How to exclude a domain from your recipient list

Learn more on how many and which contacts you can store on Marketing Plans on Elastic Email.

How are contacts counted on Marketing Plans

Learn how to use the Email Verification Service to help with maintaining healthy contact lists

Email Verification Service

Learn more about how to use the email verification service to improve the quality of your contacts.

Email Verification API service

Learn how you can avoid sending emails to specific contacts.

How to create a suppression list

Have you ever wondered what role addresses are and if sending to them can impact your email's delivery?

What are role addresses

Here are some ways you can prevent bots from spamming your forms or signing up with fake emails.

How to prevent bots from spamming your sign up forms

Find out more about what spam traps are, how to make sure you don’t get one on your list and what to do if you’ve fallen into the trap.

What are spam traps and how to avoid them

Develop an efficient sending strategy to boost your deliverability!

How to increase your subscriber engagement

Knowing how to properly manage your contacts can make or break your email campaigns.

How to manage your contacts

Contact statuses can change depending on your recipients' activity. Learn about all of them in the presented guideline.

What are the contact statuses

Emails and contacts are each a unique entity in Elastic Email.

What are the email and contact statuses

Create your own double opt-in web form with Elastic Email.

How to create a Subscription Form

Support Team

Manage your contact statuses and learn how to work with your lists and segments

Contacts

Usage Policies

Marketing Pricing

Email API Pricing

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.