Contacts

Manage your contact statuses and learn how to work with your lists and segments

26 articles

Written by Support Team

Nth selection tool

This tool lets you quickly and easily break up an existing list or segment.

Written by Support Team. Updated over a week ago

How to move from Mailchimp to Elastic Email - Migration Guide

Learn how to export your most important account data - contacts and email templates - directly from Mailchimp to your Elastic Email account

Written by Support Team. Updated over a week ago

Device details

Learn more about your recipients. Knowing what devices do they use to interact with you may help with improving your marketing strategy

Written by Support Team. Updated over a week ago

Segment rules

Written by Support Team. Updated over a week ago

Contact History

This tab allows you to track the changes made to your lists and segments

Written by Support Team. Updated over a week ago

Custom contact fields

Learn more about how to use custom contact fields to store and manage more contact information!

Written by Support Team. Updated over a week ago

How to export contacts

Learn how to export your contact data from Elastic Email.

Written by Support Team. Updated over a week ago

How to upload your contacts

There are multiple ways of adding contacts to your account and managing them.

Written by Support Team. Updated over a week ago

How to manage contact profiles

Keep your contact's information up to date. The more you know the more personalized your messages can be.

Written by Support Team. Updated over a week ago

Resubscribing your contact

If one of your contacts has unsubscribed in error, you can always help them resubscribe to your lists.

Written by Support Team. Updated over a week ago

Contact lists and segments

Learn how to manage your contacts with the help of static lists and dynamic segments

Written by Support Team. Updated over a week ago

Contact Pruning

Learn more about the Contact Pruning feature that will improve your email delivery.

Written by Support Team. Updated over a week ago

How to exclude a domain from your recipient list

Learn how to use segment management to bypass a certain domain from receiving your newsletters

Written by Support Team. Updated over a week ago

How to manage subsequent bounces

Learn more about what subsequent bounces are and how they can help you with your contact management.

Written by Support Team. Updated over a week ago

How are contacts counted on Marketing Plans

Learn more on how many and which contacts you can store on Marketing Plans on Elastic Email.

Written by Support Team. Updated over a week ago

Email Verification Service

Learn how to use the Email Verification Service to help with maintaining healthy contact lists

Written by Support Team. Updated over a week ago

Email Verification API service

Learn more about how to use the email verification service to improve the quality of your contacts.

Written by Support Team. Updated over a week ago

How to create a suppression list

Learn how you can avoid sending emails to specific contacts.

Written by Support Team. Updated over a week ago

What are role addresses

Have you ever wondered what role addresses are and if sending to them can impact your email's delivery?

Written by Support Team. Updated over a week ago

How to prevent bots from spamming your sign up forms

Here are some ways you can prevent bots from spamming your forms or signing up with fake emails.

Written by Support Team. Updated over a week ago

What are spam traps and how to avoid them

Find out more about what spam traps are, how to make sure you don’t get one on your list and what to do if you’ve fallen into the trap.

Written by Support Team. Updated over a week ago

How to create a double opt in web form

Create your own double opt-in web form with Elastic Email.

Written by Support Team. Updated over a week ago

How to increase your subscriber engagement

Follow this strategy to improve your engagement rates.

Written by Support Team. Updated over a week ago

How to manage your contacts

Knowing how to properly manage your contacts can make or break your email campaigns.

Written by Support Team. Updated over a week ago

What are the contact statuses

Each email address in your account is considered a unique contact and each contact has its own status.

Written by Support Team. Updated over a week ago

What are the email and contact statuses

Emails and contacts are each a unique entity in Elastic Email.

Written by Support Team. Updated over a week ago