How to manage subsequent bounces

Learn more about what subsequent bounces are and how they can help you with your contact management.

Written by Support Team
Updated over a week ago

How to use the Elastic Email Verification API service

Learn more about how to use the email verification service to improve the quality of your contact.

Written by Support Team
Updated this week

How to resubscribe a contact

If one of your contacts has unsubscribed in error, you can always help them resubscribe to your lists.

Written by Support Team
Updated over a week ago

How to exclude specific contacts from your campaign

Learn more about how to create a "block list" and make sure that contacts are not included in your campaign!

Written by Support Team
Updated over a week ago

How are contacts counted on Unlimited Plans

Learn more on how many and which contacts you can store on Unlimited Plans on Elastic Email.

Written by Support Team
Updated over a week ago

How to create custom contact fields

Learn more about how to use custom contact fields to store and manage more information!

Written by Support Team
Updated over a week ago

How to create a suppression list

Learn how you can avoid sending emails to specific contacts.

Written by Support Team
Updated over a week ago

What are role addresses

Have you ever wondered what role addresses are and if sending to them can impact your email's delivery?

Written by Support Team
Updated over a week ago

How to prevent bots from spamming your sign up forms

Here are some ways you can prevent bots from spamming your forms or signing up with fake emails.

Written by Support Team
Updated over a week ago

What are spam traps and how to avoid them

Find out more about what spam traps are, how to make sure you don’t get one on your list and what to do if you’ve fallen into the trap.

Written by Support Team
Updated over a week ago

How to manage contact profiles

Keep your contact's information up to date. The more you know the more personalized your messages can be.

Written by Support Team
Updated over a week ago

How to export contacts

Learn how to export your contact data from Elastic Email.

Written by Support Team
Updated over a week ago

How to manage contacts and lists

There are multiple ways to add contacts to your account and how to manage them.

Written by Support Team
Updated over a week ago

How to automate adding new contacts and campaigns

Looking to gather new subscribers and automatically send emails to them? This guide shows you how to get this setup - start to finish.

Written by Support Team
Updated over a week ago

How to create a double opt in web form

Create your own double opt-in web form with Elastic Email.

Written by Support Team
Updated over a week ago

How to increase your subscriber engagement

Follow this strategy to improve your engagement rates.

Written by Support Team
Updated over a week ago

How to manage your contacts

Knowing how to properly manage your contacts can make or break your email campaigns.

Written by Support Team
Updated over a week ago

What are the contact statuses

Each email address in your account is considered a unique contact and each contact has its own status.

Written by Support Team
Updated over a week ago

How to use the Nth selection tool

This tool lets you quickly and easily break up an existing list or segment.

Written by Support Team
Updated over a week ago

What are the email and contact statuses

Emails and contacts are each a unique entity in Elastic Email.

Written by Support Team
Updated over a week ago

How to manage the unsubscribe link

All email is required to have a working unsubscribe link.

Written by Support Team
Updated over a week ago

How does the contact pruning work

Learn more about Contact Pruning feature that will you improve your email delivery.

Written by Support Team
Updated over a week ago

How to create contact segments

Segments offer you the ability to group contacts based on very specific sets of criteria.

Written by Support Team
Updated over a week ago