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Resubscribing your contact
Resubscribing your contact

If one of your contacts has unsubscribed in error, you can always help them resubscribe to your lists.

Support Team avatar
Written by Support Team
Updated over a week ago

Please note that contacts are available only on Marketing plans.

This article contains instructions on navigating the new version of Elastic Email dashboard. If you would like to see the old dashboard version of this article, please use the following link

There are two methods of resubscribing a contact.

Method #1 - Web Form

Add the contact via a Web Form that you can create with the help of Elastic Email (learn more here).

Method #2 - Subscription link

Go to your Elastic Email account's Settings "Unsubscribe" screen. Here you will find a "Subscription link" that you can copy and forward to your contact outside of Elastic Email. Once clicked, the user will be forwarded to a default subscription form.

With both methods, after the contact is added, they will be sent an email with an activation link - when the link is clicked, the contact's status will change back to "Active".

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