Please note that the Email Verification Service is currently not available for sub-accounts.
If you'd like to learn more about verifying your emails via API, please check this article.
Pricing
Marketing plans include complimentary access to the Email Verification Service as part of their package, with verification limits based on the contact tier. These limits are as follows:
Email Marketing Starter Plans: Verification limit equal to the contact limit.
Email Marketing PRO Plans: Verification limit is 5x the contact limit.
Example:
A Marketing Starter plan with a 10,000-contact limit allows verification of up to 10,000 contacts within the subscription period.
A Marketing PRO plan with a 10,000-contact limit allows verification of up to 50,000 contacts within the same period.
Each month, the verification limit resets.
For Email API plans, the verification limit is tied directly to the email sending limit, allowing verification of up to one time (1x) the email sending capacity per billing period, regardless of whether it’s the API Starter or Pro plan.
Verifying Your Contacts
Access the Email Verification Service through the menu under "Verifications". The service supports two options:
Bulk Verification: Verify multiple contacts by uploading a .csv list.
Single Verification: Verify a single email address by entering it manually.
Verification Process
The Email Verification Service evaluates each contact's email domain validity by checking DNS records. Additionally, it references a database of commonly invalid addresses and patterns. Our Machine Learning algorithm further refines verification by assigning a reliability score to each address.
Bulk Verification
To perform a bulk verification, upload a .csv file containing a single column labeled "Email" with the email addresses listed below it.
Click "Upload list" and select your .csv file.
The uploaded list will appear under the All or Unprocessed tabs. Click "Start Verification" to begin. Please note, that larger files may require additional processing time.
Once verification is complete, click the "View detailed results" for additional information:
The results categorize contacts as follows:
VERIFIED: Confirmed to be active and capable of receiving emails without bouncing.
LOW RISK: Likely valid, with a low probability of triggering anti-spam measures, though unconfirmed by direct email.
HIGH RISK: Likely invalid or at high risk of triggering anti-spam measures, based on risk prediction.
INVALID: Confirmed invalid, often due to incorrect format, inactive accounts, or non-existent addresses.
Single Verification
Single verification follows a similar process to bulk, allowing verification of one manually-entered email address. The results screen offers insights similar to bulk verification.
Results
Each verified contact is clickable, opening a detailed view that provides insights such as domain status and role address identification, helping determine if the contact should be retained.
Additionally, the system identifies and flags common misspellings, offering suggested corrections to maintain accuracy in your contact list (see the example below).
Still have questions? Don't hesitate to ask our Customer Support for assistance. Our CS Team is available to you 24/7 via our chat and email. We're always happy to help!