Please note that the Email Verification Service is currently not available for subaccounts.
If you would like to learn more about verifying your emails via API, visit this article.
Marketing plans can use the Email Verification Service for free - the verification price is included in the whole plan's package. However, there is a limit of verifiable contacts set up for each contact tier. The limits are:
1 x contact limit for Email Marketing Starter plans
5 x contact limit for Email Marketing PRO plans
Marketing Starter plan with 10,000 contact limit can verify up to 10,000 contacts within the current subscription period.
Marketing PRO plan with 10,000 contact limit can verify up to 50,000 contacts within the current subscription period.
The limit resets each month.
For Email API plans, each billing period you can verify as many email addresses as you need up to your sending limit. It means that no matter if you have the Email API Starter or Pro plan, you can verify 1x your email sending limit.
Verifying your contacts
You can find the Email Verification Service in your menu under "Verifications".
You can choose to either verify a .csv list in bulk or a single contact.
What is checked
The Email Verification Service checks if the domain of your contact is valid by looking up it's DNS records. We also have our own database of known bad addresses or naming patterns that were previously recognized as wrong to cross-check with your contacts. We are also basing your email address' score on our Machine Learning algorithm.
Please note that the .csv you upload should contain only one column named "Email" that is followed with just email addresses.
Just click the "Upload list" button and select your .csv file to verify.
You will be able to find your newly uploaded list under the All or Unprocessed tabs. What's left is to click the "Start Verification" button. Please note that larger files might take more time to process.
When finished, you can view the details of the verification by clicking "View contacts".
Here the contacts have been grouped into four categories:
VALID - We confirmed that this email address is valid. It’s capable of receiving emails and the messages shouldn’t bounce.
LOW RISK - We have not sent an email to this address, however, our risk prediction model suggests that the email is likely valid or at low risk of triggering an anti-spam measure.
HIGH RISK - We have not sent an email to this address, however, our risk prediction model considers it likely to be invalid, or at high risk of triggering an anti-spam measure.
INVALID- This account is invalid. It’s either in incorrect format, was closed or does not exist. Please double-check it.
Single verification works almost like Bulk Verification. The only difference is that instead of using a ready .csv list, a single email address is typed in here manually for verification. The results screen is similar.
Single verification for trial accounts should not be used for verifying more than 10 emails one after another. To verify more, please use bulk verification.
Every verified contact can be clicked to access it's details screen. This screen shows the domain, decides if it is a role address and if it is worth keeping on your account:
We also have our own database of common misspellings in email addresses and we will try to indicate if there is any error in your contact's name along with a proposed solution: