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How to send to “non-openers”

You can easily send a campaign to those, who didn't open or click your email! Find out how to do it properly with our simple video tutorial.

Support Team avatar
Written by Support Team
Updated over a month ago

  • Go to your campaigns screen and find the desired campaign with the non-openers.

  • Click the "View report" button

  • Navigate to the "Overview" tab

  • Click the "Create list" button. The resulting popup will give you the option to filter non-openers, non-clickers, openers or clickers:


Here, you can choose an existing list or create a new one specifically for non-opener contacts.

Next, navigate to the Contacts screen, find the appropriate list, and click the right-facing arrow icon next to its name to initiate a campaign.

That's it! You can now send a new campaign to contacts who haven't opened your previous emails.


We’re always here to help. If you need any additional clarification, feel free to reach out to our Customer Support Team, available 24/7 - we’ll be happy to assist you!

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